Lekcja dla zaawansowanych. Całe wyrażenia, fragmenty zdań do nauki w kontekście. Ich stosowanie bezpośrednio wpływa na podniesienie jakości komunikacji, jej bardziej formalny charakter.

• the realm of the computer trouble – obszar/ tematyka problemów informatycznych
• driving department for the whole business – dział stanowiący siłę napędową całej firmy
• industry – branża
• to force bridging the IT and Business gap – dążyć do …/ wymusić rozwiązanie konfliktów między działami IT a sprzedaży

Improving communication between IT and the rest of the business is not just about providing ways for the teams to interact outside the realm of computer trouble. After all, the IT department is no longer just for computer servicing. Now it’s a driving department for the whole business.

“As an IT industry, we should force bridging the IT and Business gap,” Jimmy Augustine, Product Marketing Lead for HP Application Performance Management. “Why? The two should be one. The right hand should know what the left hand is thinking and vice versa.”

• to pull for the same goal – dążyć do realizacji tego samego celu
• direct impact on business operations – bezpośredni wpływ na działania biznesowe
• it’s in everyone’s best interest to work together – współpraca leży w interesie wszystkich stron
• managers can break down the barriers that exist between the teams – menadżerzy mogą zburzyć bariery, które dzielą zespoły
• appreciation of work – docenienie pracy
• to go over the basics – zaznajomienie się lub przejrzenie podstawowych informacji
• to improve the team dynamics – zwiększyć, poprawić dynamikę zespołu

That means, now more than ever, everyone in the office is pulling for the same goal. The success of the IT team has a direct impact on business operations, so it’s in everyone’s best interest to work together. By providing more cross-departmental functions like company parties and work-related contests, managers can break down the barriers that exist between teams. Nothing provides a better appreciation of the work someone else does like doing it yourself. That’s why managers may want to provide some IT training for the rest of the office and business training for the IT team. They shouldn’t spend too much time or too many resources, but going over the basics could go a long way in improving the team dynamics.

• basic computer training – podstawowe szkolenie w dziedzinie informatyki
• to be aware of business goals – być świadomym celów biznesowych
• technology fits into the broader needs – technologia odpowiada/ pasuje do szerszych potrzeb/ zapotrzebowania

Basic computer training is something everyone in the office should have, regardless of their team. Similarly, IT staff should be aware of business goals and be able to take steps to help the organization achieve them.“IT needs to focus and prioritize on what matters for the business,” Steve Burton of AppDynamics. The IT team must help people to understand how and why their technology fits into the broader needs of the business.

• crucial for the survival of the company – niezbędny/ mający podstawowe znaczenie dla przetrwania firmy
• to minimise confusion and distrust – zminimalizować nieporozumienia oraz brak zaufania
• to maximize efficiency and productivity – maksymalizować wydajność oraz skuteczność/ produktywność
• to help the organization run more optimally – wspomóc firmę w osiągnięciu optymalizacji pracy/ operacji/ działań
• they are already half-way there – są już w połowie drogi

IT teams provide an element to an organization that it not only more valuable than many realize – it’s actually crucial for the survival of the company. As a result, it is important to make sure the IT department can communicate well with the other teams in order to minimize confusion and distrust and maximize efficiency and productivity. Providing corporate computer training can help the other divisions within the company to have a better appreciation for the job IT teams perform, along with helping the organization run more optimally.

 “Dialog is key,” Dennis Drogseth of Enterprise Management Associates. “Once IT has found a more effective way to communicate and plan with their business peers, they are already halfway there.”

Moduł językowy inspirowany artykułem opublikowanym na nhlearningsolutions.com